Xbox Experience on Mobile & Tablet

When I worked as the design lead in Xbox, I worked on Xbox mobile app redesign. I was responsible for creating a simplistic scalable system based on the insights we learnt from previous version. collaborate with engineer team to launch it on time with limited resources on a tight timeline.

It was my 5th year in Xbox and my last project before move to the Office division. This project is a good representation of overall design & cross function teams collaboration skills at that stage of my career.
Category
Gaming
B2C
V2 redesign
Company
Microsoft Xbox
Role
Design lead
Project time
7 months

"The Xbox app brings together your friends, games, and accomplishments from across your devices. Stay connected to your gaming community on the go, control your Xbox One from the app, and buy new games from the store. With your gaming life all in one place, the Xbox app keeps you connected to the games and gamers that matter most. "

A redesign based on key insights from our users

By collaborating with our researcher team, we found that more than 75% of the users were also using it as gaming social app to chat with their friends to set up a gaming dates or to check their friends' new achievements.  Based on these findings, the key goal for Xbox app 2.0 was to keep the goodness of previous the version and translate it to Xbox LIVE social app.

A scaleable design to reduce develop cycle

By utilizing the same design framework and components for both mobile and tablet, we reduced around 60% of the engineering costs and also keep the user experience consistent between both of the platform.

Featured screens on tablet

Home screen

Since over 75% of the users are using it as social app for gaming, we prioritized the top social features on the home page, which are:1. Activity feed, 2. Friends online. 3. Messages and notifications.

Messages

Left menu

Now playing menu - Minimal view

Now playing menu - Full view

With an Xbox One:
• Use the app to navigate using your device’s keyboard and touch
• Use the app as a media controller for your Xbox One (play, pause, etc)

User profile

Follow the same principle, we prioritize activity feed on the game profile page. The rest of the contents are located under the 4 buttons underneath the game header, which are 1. bio 2. friends 3. achievements 4. game clips.

User profile destinations

1. bio 2. friends 3. achievements 4. game clips.

Game profile

Following the same principles, we prioritized the social feature: 1. friends who play and 2. activity feed on the game profile page. The rest of the contents are located under the 4 buttons underneath the game header, which are 1. detail info. 2. friends who play. 3. achievements 4. game clips.

Game detail info

Game detail info -- Purchase page

Achievements

XBox app on mobile

This 1minute video shows the flows which represents the key features:
1. On home page, check the live feeds and friends who are online. 2. Select a shared game clip to check the video and comments. 3. Swipe left to view the next feed. 4. Check messages. 5. Check friends list & check a friends profile page.

Featured screens on mobile

Home page

Since over 75% of the users are using it as social app for gaming, we prioritized the top social features on the home page, which are: 1. Activity feed,  2. Friends online. 3. Messages and notifications.

Detail page

After studying the information for each type of content, I reduced the layout template from 6-7 in the previous version to only one. By making this modification, we reduced over 50% of engineering costs.

UI components samples

Information architecture map - tablet

Information architecture map - tablet